St. Joseph Network Support Services

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Claims Submissions

All paper claims and supporting documentation can be submitted to the address for the applicable network as follows:

St. Jude Affiliated Physicians St. Jude Heritage Medical Group P.O. Box 25669 Anaheim, CA 92825-5669	St. Joseph Heritage Medical Group P.O. Box 25667 Anaheim, CA 92825-5667
Mission Hospital Affiliated Physicians P.O. Box 25666 Anaheim, CA 92825-5666	St. Joseph Hospital Affiliated Physicians P.O. Box 70014 Anaheim, CA 92825-0014

Electronic Claims Submission

Users must have a Login name and password, assigned by Office Ally to submit claims electronically.

If you wish to submit your claims electronically please call 714-937-6143 for further instructions or view EDI Information.

Claims Customer Service

For claim filing requirements, status inquiries or methods of submission for any of the above mentioned networks you may contact St. Joseph Heritage Healthcare by calling: 714-937-6143, Monday-Friday (except holidays), 7:30 a.m. – 4:30 p.m.

Provider Disputes

Provider disputes and supporting documentation can be submitted online, via mail or faxed to:

St. Joseph Heritage Healthcare
Attn: Provider Dispute Resolution Unit
P.O. Box 70013
Anaheim, CA 92825-0013

Via Fax: 714-917-8441
Via Clearinghouse: www.officeally.com

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